NomadTime / Support

How can we help?

Get in touch for help, feedback, or privacy requests.

If the contact button isn’t available, you can contact Alia on LinkedIn.

If something went wrong, include your device model, iOS version, the app version from About, and what you were doing. Only include photos or notes you are comfortable sharing by email.

Take the screenshot tour ↗

Compare times and ranges

Landscape time bars aligning daylight and nighttime across Los Angeles, Tokyo, and Dubai
Turn your device sideways, then swipe the time bars to compare hours. Tap the screenshot to enlarge it.

Name a clock for a person

  1. Add the person’s city with the + beside your local place.
  2. Tap that clock tile, or use its Edit button.
  3. Enter a Custom name, such as “Maya in Tokyo,” then tap Save name. Only the display name changes; the city’s time zone stays the same.
See the name form and finished clock
Tokyo edit form with Maya in Tokyo in the Custom name field
Enter your label and save it.
The saved Maya in Tokyo clock tile
The renamed clock keeps Tokyo’s time.

Places and memories

Open Map and tap a location to add a pin. Give it a label, notes, photos, and your own color categories. Turn on its Clock option to add a linked clock. Hiding a pin keeps its memories; deleting a clock does not delete a pin's notes.

See a saved pin, its notes, and the color legend
Saved Los Angeles pin on NomadTime’s map
Find your saved place on the map.
Los Angeles details with a saved sunset walk note
Open its connected notes and photo controls.
Places legend with colored labels including Lived here, Want to go, Backpacked, and Loved it
Use Edit labels to make the legend your own. Tap a category’s color to hide or show its pins.

Permissions and offline use

Location, photo selection, and calendars are optional. You can choose your local city manually. Calendar access reads the calendars you select and never edits their events. Change permissions in iOS Settings.

Clock conversion, the place catalog, bundled images, and saved content work on device. Live maps and weather require a connection. Forecasts can be cached or temporarily unavailable.

Your saved data

There is no NomadTime account or cloud sync. Keep your device backed up. Deleting the app can remove saved places, ranges, notes, and imported photos; reinstalling is not a safe troubleshooting step for preserving them. iOS backups are governed by your Apple settings. You can edit or remove individual records in the app.

Privacy policy and data choices